Introduction

By accessing and using the JOM Earn platform, you agree to comply with the following Terms and Conditions, which set out the rights and responsibilities of all users. Please read these terms carefully before using the platform.

1. Acceptance of Terms

By using the JOM Earn platform, you fully accept these Terms and Conditions. If you disagree with any part of these terms, you should refrain from using the platform.

• Users must be at least eighteen (18) years of age and legally permitted to work in Malaysia.
• Users are responsible for ensuring all information on their profile is accurate, complete, and up to date.

2. Description of Services

JOM Earn serves as a platform that connects remote professionals with work-from-home job opportunities throughout Malaysia. Key features of the platform include:

• Advanced job matching algorithms that align with users' skills and preferences.
• Access to professional development tools and certification programs.
• Secure, streamlined, and automated payment processing systems.

3. Eligibility and Registration Requirements

To create an account and access job listings, users must meet the following requirements:

• Be legally authorized to work in Malaysia.
• Have a reliable internet connection and a suitable home-based work environment.
• Provide valid identification and payment information for processing earnings.

4. Independent Contractor Status

JOM Earn facilitates remote work opportunities for independent contractors. Users are not considered employees of JOM Earn and are solely responsible for their obligations.

• Contractors have control over their schedules, work locations, and task management.
• Contractors are responsible for their own taxes, insurance, and other financial matters.

5. Platform Use and Conduct

By using JOM Earn, users agree to maintain a high standard of professional conduct at all times.

• Provide accurate and truthful information.
• Ensure that work quality meets client expectations and agreed-upon standards.
• Safeguard confidential information and follow security protocols.

6. Work Requirements and Standards

All contractors using JOM Earn are expected to deliver professional, timely, and secure results, including:

• Meeting deadlines and maintaining high-quality standards.
• Using secure systems and protecting client data.
• Communicating clearly and respectfully with clients.

7. Termination

Users may terminate their relationship with JOM Earn at any time by giving the required notice. JOM Earn reserves the right to suspend or terminate accounts for breaches of these Terms.

• Voluntary termination requires at least fourteen (14) days' notice.
• Immediate termination may occur in cases of misconduct or violation of platform policies.

8. Dispute Resolution

If any disputes arise, both parties agree to seek an informal resolution before pursuing any legal action. JOM Earn is committed to resolving conflicts in a fair and transparent manner.

9. Limitation of Liability

JOM Earn shall not be held liable for any indirect, incidental, or consequential damages arising from the use of its platform or services to the fullest extent permitted under Malaysian law.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia and the relevant state or territory jurisdiction in which the user resides or operates.

Introduction

At JOM Earn, protecting your privacy is a top priority. We are committed to handling your personal information responsibly and in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using our platform, you acknowledge and consent to the collection, use, and management of your personal data as outlined in this policy.

1. Information We Collect

When you interact with our platform, we collect the following types of personal information:

• Account Information: Including your name, email address, mobile number, and profile photo.
• Professional Details: Such as your employment history, CV, skills, and certifications.
• Financial Information: Including bank account details, business registration number (if applicable), and payment preferences.
• Identification Documents: Valid government-issued identification (e.g., MyKad, passport) for verification purposes.
• Communication Records: Correspondence exchanged between you and JOM Earn, including customer support interactions and feedback.

2. Purpose of Data Collection

Your personal data is collected and used to facilitate the smooth delivery of our services, including:

• Creating and managing your JOM Earn account.
• Matching you with suitable remote work opportunities.
• Facilitating communication with potential employers.
• Processing payments and generating related documentation.
• Providing customer support and technical assistance.

3. Disclosure of Information

Your personal information will never be sold. However, we may disclose your data under the following circumstances:

• Clients: To enable your participation in remote work projects.
• Service Providers: For purposes such as payment processing, cloud hosting, and other related services.
• Legal Authorities: If required by Malaysian law or lawful requests from enforcement authorities.

4. Data Retention

We retain your personal data in line with Malaysian legal requirements and industry standards:

• Account information is kept for the duration of your active use of the platform and for up to five (5) years following account termination.
• Financial records are retained for seven (7) years, in accordance with Malaysian tax regulations.
• Work-related documents are maintained for three (3) years for compliance and reference purposes.
• Communications are stored for up to two (2) years to support quality assurance and dispute resolution.

5. Security of Your Data

We take necessary technical and organizational measures to safeguard your personal data, including:

• Encryption of all data transmitted via secure SSL (Secure Socket Layer) protocols.
• Storage of sensitive information using advanced encryption techniques.
• Implementation of two-factor authentication (2FA) for enhanced account security.
• Regular monitoring of systems and security audits to prevent unauthorized access.

6. Your Rights

Under the Personal Data Protection Act (PDPA), you have specific rights over your personal data, including:

• Requesting access to your stored personal data.
• Requesting correction of any inaccurate or incomplete information.
• Requesting deletion of your personal data, subject to legal or regulatory obligations.
• Managing your preferences for marketing and communication from us.

7. Cookies and Tracking

We use cookies and other tracking technologies to enhance your experience on our platform. You can manage or disable cookies via your browser settings if you prefer.

8. Cross-Border Data Transfers

Although most of your data is stored in Malaysia, some information may be securely processed or stored overseas (e.g., cloud services). We ensure that such transfers comply with applicable Malaysian data protection laws.

9. Children’s Privacy

JOM Earn is intended for use by individuals aged 18 years or older. We do not knowingly collect personal data from children under the age of 18. If we become aware that we have collected such data, we will take immediate steps to delete it.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you via email or through notifications on our platform. Continued use of JOM Earn signifies your acceptance of the updated policy.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to our Privacy Team:

Email: [email protected]